This information was paired with a series of ethnographic interviews to better understand the variety of obstacles facing patients and how they contribute to the high price of medical care. CHCN sought to reach out to these patients, establish strong relationships, and assist them in meeting their social, medical and behavioral health care needs. It takes more than a medical provider in an exam room to transform health for patients who face challenges in many aspects of their lives.
The company provides different health care services that include imminent hospitals, physician services as well as other health-based provision within the industry. This is associated with the numerous advancements affected in respect to provide quality health services to the aforementioned communities.
However, this health care facility faced immense challenges that related to the traditional model used in collecting revenue from the self-paying patients.
Thus, a need to improve the amount of revenue collected was imminent. Notwithstanding, just like other health care providers, the facility faced issues that demeaned their capacity to collect debts from either uninsured or underinsured patients seeking for health services.
Thus, this analysis paper tries to examine the core challenges facing Sutter Health and the solutions employed as well as the immediate outcomes attained in the entire process.
Consequently, the paper also takes to highlight the accounting solutions that was embraced by the entity as well as relevant solutions perceived to be viable platforms for effective alternative approaches. Body Sutter Health, like any other health care provider, faced imminent challenges in the course of debt collection for the purpose of increasing revenue base.
The entity, as a non-profit organization, engaged in intense level of efforts in order to eliminate the ever-occurring enormous annual debts. With the challenges cutting through its revenue allocations and thus a perceived increase in the level of associated risks, the entity opted to embrace effective debt-collection strategies.
Inthe facility opted to embark on the process of equipping its Patient Financial Services staff with effective tools useful in improving the rate at which debts were collected. Notably, the financial approach was used to affect the manner in which registration of patients was conducted so that back-end functionalities were transformed into front-end functionality approach.
According to Souza and McCarty the entity adopted a debt collection strategy that remains to be a significant reference-point to other health care service providers within the United States useful in attracting larger revenue-base.
The program was used to develop effective solutions to the challenges being faced by the entity on a regular-basis. This isolative approach was independent in nature thus making it challenging for numerous operating and accounting systems, within the firm, to access informational data from the various points of service.
For the entity to use PFS as an approach to effectively contain the situation, it is certain that newer ways for conducting operation was apparent. The process associated with deploying PFS into the system meant that newer forms of training were needed.
Thus, this group of staff underwent rigorous training exercise in order to be enlightened on the manner in which the new system operated. However, the training was user-specific so that different staffs, under different departments, received distinct and unique types of training.
This fundamental requirement ensured that problems arising from the process were detected, analyzed and rectified at the right time; before the patient was allowed permission to leave the facility.
Consequently, an additional component to the system was added in order to reduce the frequent claims witnessed in the Accounts Receivable department. The denial system, that was established, allowed the PFS staff to identify any form of problem that could have arose in the course of both registration and confirmation of self-paying patients into the facility.
In the course of seeking additional solutions to the problems that had been encountered within the facility for a substantial period of time Sutter Health facility identified the following as areas of challenges. First, the PFS staff were not placed at a fair position upon which to access real-time information that was useful in analyzing elements of Accounts Receivable days as well as the cash collection process in that matter.
For this reason, both the managers as well as the staff were made to wait until end-of-month in order to set up necessary benchmarks needed in executing relevant business decisions. This is because both the managers and staff felt it a challenge to isolate and evaluate given set of data in order to generate relevant reports on a demand-basis methodology.
Thus, the failure to access these set of data meant that special programmers could formulate the reports which was a costly after-affair since the process of identification and correction of issues within the reports were made even harder. It should be noted that the immediate operation alterations were perceived to be a formidable empowerment tool for PFS staff useful for increasing cash collections amongst individual self-paying patients as well as in minimizing the Accounts Receivable days set for each registered patient.Sutter Health is a not-for-profit health system in Northern California, headquartered in srmvision.com includes doctors, hospitals and other health care services in more than Northern California cities and towns.
Major service lines of Sutter Health-affiliated hospitals include cardiac care, women's and children's services, cancer care, orthopedics and advanced patient safety technology.
Ashford ACC ACC ACC Week 5 Assignment Case Study Analysis: The California Sutter Health Approach. DOWNLOAD HERE. Focus of the Final Paper.
Case Study Analysis The California Sutter Health Approach. Sutter Health Case Analysis California Sutter Health is a not-for-profit health system that serves many patients and the families of over Northern California cities and towns.
They have grown from a small independent health care facility in Sacramento to one of the largest health care providers today.
Identify and explain the accounting practices California Sutter Health used in defining and solving its collection problems Write an eight page case analysis of the following article Souza, M. & . Case Study Analysis: The California Sutter Health Approach.
Case Study Analysis: The California Sutter Health Approach.
Assignment Instructions: Write an 7 to 10 page Case Analysis of the following article (which can be found in the Ashford Online ProQuest database): Souza, M. & McCarty, B. (). THE CALIFORNIA SUTTER HEALTH APPROACH The California Sutter Health Approach Sutter Health Approach Sutter Health California Sutter Health is a not-for-profit, community based healthcare and hospital system headquartered in Sacramento, California.